March 24th, 2020
Dear Valued Customer/Partner:
As a security surveillance equipment wholesaler, SmartEyes Direct / Galaxy Security is categorized as an essential business. We remain open and continue to monitor COVID-19 and adhere to Health Canada's precautions. As stated before, the most important thing is the health and safety of our families, our customers and our staff.
As of Wednesday March 25th, we will be closing our Markham and Mississauga showrooms to the public.
However, you can continue to place orders with us online, over the Phone Markham / Mississauga or by email.
SmartEyes Direct / Galaxy Security Curbside pickups are available for all orders placed for pickup. Please call upon your arrival and we will deliver to your vehicle. (Please call upon arrival).
RMA service is temporarily suspended. Product warranty will be extended by the same period of our RMA suspension period.
Tech support will provide remote support only.
As you know, we encourage you to shop online at smarteyesdirect.comor through our Galaxy Security Mall APP (Google Play / Apple Store). We offer 10% off on all products ordered online and $12 flat rate shipping on any amount.
Rest assured that the staff remained in the building to serve you are adhering to all recommendations made by Health Canada to keep us safe.
- Social Distancing
- Increased cleaning and sanitizing our showrooms and products
- Frequently washing their hands and sanitizing them
- We are wearing gloves and masks where necessary
Again, we are committed to serve our customers during these times and we will always continue to do everything we can do, to keep us all safe.
SmartEyes Direct / Galaxy Security Team